At ClearSide Solutions (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website clearsidesolutions.com and utilize our services.
1. Information We Collect
We collect the following types of information:
- Personal Information You Provide: When you contact us, book services, or subscribe to updates, we may collect details such as your name, email address, phone number, and service location.
- Automatically Collected Information: When you use our website, we may gather data like your IP address, browser type, device information, and browsing behavior (e.g., pages visited).
2. How We Use Your Information
We use your personal information for the following purposes:
- Service Delivery: To manage and provide cleaning services, respond to inquiries, and handle appointments.
- Communication: To send updates, promotions, and customer support responses.
- Website Enhancement: To analyze website performance and improve user experience.
- Legal Compliance: To meet legal requirements or respond to lawful requests.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share it in these cases:
- Service Providers: We may share your data with trusted third-party providers who assist in delivering our services (e.g., payment processors or scheduling platforms). These providers are required to protect your information.
- Legal Obligations: We may disclose information if required by law or to protect our rights and safety.
4. Cookies and Tracking Technologies
We use cookies to improve your browsing experience and analyze site performance. You can control your cookie preferences through browser settings. Note that disabling cookies may impact some website features.
5. Data Security
We take reasonable steps to protect your personal information from unauthorized access or misuse. However, no system can guarantee complete security.
6. Your Rights
In accordance with privacy laws, you have the right to:
- Request access to your personal information.
- Request corrections to inaccurate data.
- Request deletion of your personal information, subject to legal obligations.
- Opt out of marketing communications by contacting us at [email protected].
7. Google Ads and Remarketing
We use Google Ads for advertising, including remarketing. Google may use cookies to display relevant ads based on your prior interactions with our site. You can opt out of personalized ads via Google Ads Settings or the Network Advertising Initiative opt-out page.
8. Third-Party Links
Our website may include links to third-party sites. We are not responsible for their privacy practices or content. Please review their privacy policies before sharing personal information.
9. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect information from children. If you believe a minor has provided us with personal data, contact us to have it removed.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated “Effective Date.”
11. Contact Us
For any questions about this Privacy Policy or to exercise your rights, please contact us:
- Phone: 0432 860 778
- Email: [email protected]
- Website: clearsidesolutions.com